Koongo is introducing order management for the idealo marketplace. The order management is possible to activate for idealo’s Checkout feature, where the entire purchase takes place on the idealo platform. Koongo imports your idealo Checkout orders directly in your Shopify, WooCommerce, CCV Shop, Lightspeed, Magento or Magento 2 store backend.
Automatic order management helps you to perform all idealo order-related actions directly in your store backend. Koongo transfers your idealo orders to your store and syncs your inventory. You can fulfill your idealo orders directly in your store backend. The order tracking number is sent back to your idealo account once it is filed in your store.
Sell on idealo: idealo Checkout order management
Retrieving your idealo Checkout orders
You can retrieve any new orders via the REST API and confirm receipt of these by returning an order number (as created by your system). It is only possible to retrieve new orders once – a call-up of any other order, including those already received by your e-commerce system, is not currently possible.
For each order, idealo will send the shopping basket details, with the prices valid at the time of purchase. It will also send the invoice and delivery addresses, additional contact details, payment, and delivery types, delivery promise information and the customer’s chosen delivery option.
Note: Please ensure that you configure your sales tax rates yourself within your system(s), as idealo does not have comprehensive knowledge of your tax duties.
Will the payment status also be sent?
Payment status information is called up via the interfaces of the respective payment service providers and therefore is not covered by the API for order data. However, the corresponding transaction ID from the payment service provider will be provided via the API, so that your system can allocate payment transactions to an order.
Sending shipping status information to idealo:
Once you have handed a shipment over to the parcel service or freight forwarder, you can use the API for order data to send idealo the shipping information for that order, including the shipping service used and parcel / tracking number.
Sending details of cancellations and returns to idealo:
The API for order data can also be used to inform idealo of any cancellations, partial cancellations or returns.
Sell on idealo: Integrate your store with Koongo
Sell on idealo with Koongo. When you integrate your store to idealo via Koongo, you can effortlessly sync your products, manage your idealo orders, and increase your sales velocity.
Here’s what you can do when you sell with Koongo and idealo:
- Consolidate your inventory and order management fluidly between your store and idealo
- Grow your brand footprint on idealo’s global marketplace
- Manage your idealo business policies easily
- Increase your selling velocity
idealo order synchronization manual
Order management for other marketplaces
You might be interested also in other marketplace order synchronization supported by Koongo. Please find the integration manuals below:
- Amazon order sync manual
- Beslist.nl order sync manual
- Bol.com order sync manual
- eBay order sync manual
- Miinto order sync manual
Contact us. We’ll be happy to help you
Don’t worry about any technical issues. Koongo support team is here to help you with the idealo onboarding process.
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