Menu

Connect Lightspeed to Klaviyo - Email and SMS With Real-Time Inventory

Klaviyo drives revenue through dynamic product recommendations in email and SMS. For a Lightspeed merchant managing shared inventory, accurate availability in your catalog means abandoned cart emails and back-in-stock alerts work correctly. Koongo keeps it current automatically.

*Free plan available. No credit card required. Paid plans from 24 EUR/month.

What is Lightspeed + Klaviyo Integration?

Koongo connects your Lightspeed eCom store to Klaviyo - an email and SMS marketing automation platform that powers dynamic product recommendations across email flows, SMS campaigns, and real-time feeds - by automating product feed delivery and catalog synchronization. Product data is pulled from Lightspeed's omnichannel catalog and structured to Klaviyo's required XML format without store configuration changes. For Lightspeed merchants managing shared inventory across physical and online channels, Koongo picks up stock changes at every scheduled refresh - keeping availability accurate in your Klaviyo product catalog. The Rules Editor optimizes product data for Klaviyo campaign requirements and handles pricing rules. With your feed live, Klaviyo's dynamic product recommendations in your email and SMS campaigns always show current products and accurate availability from your Lightspeed omnichannel catalog.

Key Benefits:

From signup to first Klaviyo order in 3 steps

1
Create your Koongo account, start your free plan, and connect your Lightspeed store.
2
Set up the connection to Klaviyo and automate your product listings — no manual work needed.
3
Start getting new sales from Klaviyo. Track and manage your orders directly in your Lightspeed store.

Why now? What’s at stake

If you connect Lightspeed to Klaviyo with Koongo
  • Reach new customers instantly on Klaviyo

  • Increase product visibility and boost sales

  • Avoid errors that cause listing rejections or overselling

  • Free up time and focus on growing your business

If you don’t automate this process:
  • Miss out on sales due to delayed updates

  • Risk overselling or violating platform policies

  • Spend hours manually fixing product or order issues

  • Let competitors list faster and sell more

FAQs

Koongo re-exports your Klaviyo XML feed every 5, 15, or 60 minutes depending on your plan. For Lightspeed omnichannel merchants where shared stock changes frequently, more frequent updates keep Klaviyo's email and SMS recommendations accurate.
Koongo generates your Klaviyo feed in XML format - Klaviyo's required format. The XML feed is built from your Lightspeed omnichannel data and published on a regular schedule automatically.
Yes. Koongo pulls stock data from your Lightspeed eCom catalog at every scheduled refresh. If shared stock changes due to in-store sales, the updated availability is included in the next XML export - so Klaviyo's back-in-stock alerts and abandoned cart emails reflect real availability.
Yes. Koongo's Rules Editor maps your Lightspeed product categories to Klaviyo's taxonomy. Accurate mapping helps Klaviyo segment and recommend your products more accurately in email and SMS campaigns.
Klaviyo's dynamic product recommendations pull from your product catalog. For Lightspeed omnichannel merchants, Koongo ensures that catalog reflects shared inventory - so email recommendation blocks don't show out-of-stock products and back-in-stock SMS alerts fire on real availability.
Klaviyo requires an active e-commerce brand account and a product feed in XML format with essential fields. Koongo prepares and delivers the compliant XML feed automatically. Your Klaviyo account setup is a requirement you complete separately.
Yes. Koongo's free plan includes one channel connection with no credit card required. You can configure your Klaviyo XML feed and validate your Lightspeed catalog data before upgrading. Paid plans start from €24/month.