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Connect Custom Platform to Monetate - Personalization From Any Store

Monetate delivers personalized content and real-time product experiences. Connecting from a custom store means building a compliant CSV or TSV product catalog feed and keeping it current. Koongo handles both from your existing data.

*Free plan available. No credit card required. Paid plans from 24 EUR/month.

What is Custom Platform + Monetate Integration?

Koongo connects your custom e-commerce setup to Monetate - a trusted ecommerce personalization platform that delivers personalized content, product recommendations, and real-time experiences - by automating product feed delivery and catalog synchronization. Product data is pulled from your store in XML, CSV, or TXT format and structured to Monetate's required CSV or TSV format without manual reformatting. Koongo's Feed Manager is built for non-standard setups. You configure your data source, use the Rules Editor to map product attributes to Monetate's required fields, and set automated delivery on a schedule. Koongo's support team handles the initial feed configuration for non-standard platforms. With your feed live, Monetate delivers accurate, personalized product experiences - powered by current product data from your custom store.

Key Benefits:

From signup to first Monetate order in 3 steps

1
Create your Koongo account, start your free plan, and connect your Custom Platform store.
2
Set up the connection to Monetate and automate your product listings — no manual work needed.
3
Start getting new sales from Monetate. Track and manage your orders directly in your Custom Platform store.

Why now? What’s at stake

If you connect Custom Platform to Monetate with Koongo
  • Reach new customers instantly on Monetate

  • Increase product visibility and boost sales

  • Avoid errors that cause listing rejections or overselling

  • Free up time and focus on growing your business

If you don’t automate this process:
  • Miss out on sales due to delayed updates

  • Risk overselling or violating platform policies

  • Spend hours manually fixing product or order issues

  • Let competitors list faster and sell more

FAQs

Koongo re-exports your Monetate feed on a configurable automated schedule - every 5, 15, or 60 minutes depending on your plan. As long as your backend updates the source data before the next export, Monetate's personalization engine receives current product data.
Koongo generates your Monetate feed in CSV or TSV format - both are supported by Monetate. Koongo accepts XML, CSV, and TXT as source input from your custom store and converts them to the CSV or TSV format Monetate requires.
Yes. Koongo's Rules Editor maps your source category data to Monetate's taxonomy. Accurate category data improves how Monetate's algorithms segment and recommend products. Koongo's support team configures the mapping during onboarding.
Koongo accepts XML, CSV, and TXT as input formats. If your store can export product data in any of these formats - or expose it via a URL or FTP endpoint - Koongo can build your Monetate catalog feed. Koongo's support team advises on the best approach during onboarding.
Monetate indexes the catalog to power personalized product recommendations and real-time content experiences. Koongo's support team configures the feed structure during onboarding to ensure Monetate's algorithms receive the data they need from your custom store.
Monetate requires an active ecommerce platform account and a structured product catalog feed in CSV or TSV format. Koongo prepares and delivers the compliant feed automatically. Your Monetate account setup is a requirement you complete separately.
Yes. Koongo's free plan includes one channel connection with no credit card required. You can configure your Monetate feed and validate your data before upgrading. Paid plans start from €24/month.