Running an online store gets more complex with every new sales channel, order, integration, and customer touchpoint. The right ecommerce software brings that complexity under control by connecting key processes, reducing repetitive work, and helping teams scale without adding unnecessary admin.

This guide highlights 13 of the best ecommerce software tools for 2026, each solving a different part of running an online store, from integrations and CRM to payments, support, pricing, and UX.

TL;DR

• Ecommerce software makes products, orders, customer data, and daily tasks easier to manage.
• The best tool depends on how you sell, where you sell, and how fast you’re growing.
• Automation saves more time as your store gets busier and more complex.
• Koongo is a strong choice for multichannel sellers that need product feeds, inventory sync, and marketplace connections.

What is ecommerce software?

Ecommerce software is a tool that helps businesses sell products online. It supports key tasks such as product management, inventory, orders, payments, shipping, marketing, and customer management.

Its purpose is to make online selling easier, faster, and more organized by managing key processes in one place or helping businesses connect with marketplaces and sales channels.

Why does your ecommerce business need automation software?

As your store grows, routine work can quickly turn into a bottleneck. Ecommerce automation software takes care of recurring tasks such as stock updates, order processing, and product changes.

It is especially useful for retailers following a multichannel strategy, where accuracy across several platforms directly affects customer experience and profitability.

Manual setup	Automated setup
Stock checked by hand	Inventory synced automatically
Orders moved between systems	Orders handled centrally
Listings edited one by one	Product updates pushed at scale
Overselling is harder to prevent	Availability stays more accurate
Growth adds more admin	Operations scale more smoothly

The payoff is clear: fewer errors, faster workflows, and more capacity to grow.

13 Best Ecommerce Software Solutions in 2026

From integrations and payments to customer support and UX, these 13 ecommerce tools cover the key jobs behind running a modern online store.

1. Koongo: Ecommerce Integration Software

Koongo helps online retailers centralize and automate multichannel selling. From one platform, merchants can distribute product data, keep listings accurate, and handle marketplace orders with less day-to-day administration.

Key benefits

• Connects your store with 500+ sales and advertising channels
• Automates product feed management
• Synchronizes stock, prices, and product information
• Brings marketplace orders back into your store
• Uses rules and filters to adapt listings for different channel requirements

Pricing

Koongo offers pricing options based on order volume, update frequency, and support needs.

1. Free
€0/month
For stores processing up to 10 orders per month.

2. Lite
€35/month
Best for smaller stores processing around 5 orders per day.

3. Starter
€69/month
Designed for growing retailers processing around 50 orders per day.

4. Pro
€99/month
For higher-volume stores processing around 100 orders per day, with more frequent updates and faster support.

Best for

Online retailers, marketplace sellers, and growing brands looking to scale across more channels with fewer manual tasks.

2. FLOWii: Ecommerce CRM & Operations Software

FLOWii brings customers, finances, inventory, and daily operations into a single workspace for small and growing ecommerce teams.

This gives businesses a clearer view of their back office without relying on several disconnected systems.

Key benefits

• Combines invoicing, CRM, projects, warehouse, and finances
• Tracks customers, stock, expenses, and business activity
• Automates billing and document management
• Supports team coordination through task tracking
• Gives managers a clear view of business performance

Pricing

FLOWii offers flexible pricing based on the modules a business needs.

1. Free
€0/user/month
Includes basic invoicing and core business tools.

2. FLEXii
Starts at €0/user/month
Lets businesses select individual FLOWii tools based on their needs.

3. CRM
Monthly: €11/user/month
Annually: €9.35/user/month
For customer, sales, and CRM management.

4. PREMIUM
Monthly: €26/user/month
Annually: €22.10/user/month
For companies that want the complete FLOWii business management suite.

Best for

Ecommerce teams looking for a practical CRM and back-office solution to manage customers, administration, stock, and finances.

3. CloudTalk: Ecommerce Call Center Software

Customer service teams can use CloudTalk to handle calls, SMS, and WhatsApp while keeping conversations organized across markets.

Smart routing, IVR, AI Voice Agents, and analytics support faster responses, while phone numbers in 160+ countries make international communication easier.

Key benefits

• Manage calls, SMS, and WhatsApp from one platform
• Route customer requests with smart routing and IVR
• Automate common requests with AI Voice Agents
• Connect with CRM and helpdesk tools
• Track support performance with real-time analytics

Pricing

CloudTalk pricing depends on whether you choose annual or monthly billing.

Plan	Annual billing	Monthly billing
Starter	€25/user/month	€34/user/month
Essential	€29/user/month	€39/user/month
Expert	€49/user/month	€69/user/month

CloudTalk also offers AI Voice Agents for businesses that want to automate incoming calls and more complex customer interactions.

AI Receptionist: €0/month, with 50 minutes free for the first month.

AI Specialist: €349/month, including 1,000 minutes.

Custom: from €0.15/minute for higher call volumes and tailored automation.

Best for

Ecommerce brands and support teams that want to manage customer calls at scale, automate routine conversations, and serve customers across multiple markets.

4. Sender: Ecommerce Email Marketing Software

Sender helps online stores turn customer activity into automated email and SMS campaigns. Retailers can recover abandoned carts, send post-purchase messages, segment shoppers, and create shoppable emails without building every campaign manually.

Key benefits

• Automates abandoned cart and post-purchase emails
• Builds campaigns with a drag-and-drop email editor
• Segments customers for more targeted messaging
• Creates forms, popups, and landing pages
• Supports SMS and transactional emails
• Integrates with ecommerce platforms including WooCommerce

Pricing

1. Free Forever
Monthly: €0
Annually: €0
Up to 2,500 subscribers and 15,000 emails/month.

2. Standard
Monthly: €8.56/month
Annually: €5.99/month
Up to 1,000 subscribers and 12,000 emails/month.

3. Professional
Monthly: €17.12/month
Annually: €11.98/month
Up to 1,000 subscribers and 24,000 emails/month.

4. Enterprise
Monthly: Custom pricing
Annually: Custom pricing
For larger businesses that need unlimited emails and advanced support.

Best for

Small and growing online stores looking for affordable email marketing automation to improve conversions and customer retention.

5. Besteron: Ecommerce Payment Gateway Software

Besteron gives online stores a simple way to handle digital transactions, including cards, bank transfers, Apple Pay, and Google Pay. Merchants can also manage refunds, saved card details, and transaction status from one system.

Key benefits

• Supports multiple online payment methods
• Processes full or partial refunds
• Stores card details for faster repeat purchases
• Tracks transaction status in real time
• Integrates with WooCommerce, PrestaShop, Magento, and OpenCart
• Uses PCI DSS Level 1 security standards

Pricing

Besteron charges no setup fee and no monthly fee.

Transaction costs depend on the merchant’s monthly turnover, with pricing tailored individually.

Best for

Online retailers that want flexible payment options without fixed monthly gateway costs.

6. Trackdesk: Ecommerce Affiliate Marketing Software

Trackdesk centralizes affiliate tracking, commissions, payouts, and partner performance, replacing spreadsheets and scattered workflows.

Its reporting also makes it easier to see which partners generate revenue and where affiliate investment pays off.

Key benefits

• Centralizes affiliate partner management
• Measures clicks, conversions, and coupon sales
• Supports custom and tiered commission structures
• Provides performance dashboards and reporting
• Integrates with ecommerce and marketing platforms

Pricing

Trackdesk includes a 14-day free trial with assisted onboarding.

1. Business
Monthly: €342/month
Annually: €282/month
Best for growing affiliate programs that need core tracking, reporting, and payouts.

2. Enterprise
Monthly: €513/month
Annually: €428/month
Designed for larger teams that need more scale, API access, and advanced support.

3. Enterprise PLUS
Monthly: from €1,027/month
Annually: from €1,027/month
Built for complex partner programs that require custom workflows and dedicated support.

Best for

Ecommerce businesses that use affiliates and partners as an important sales channel.

7. LiveAgent: Ecommerce Help Desk Software

LiveAgent brings email, live chat, calls, social media, and support tickets into one customer service platform, giving ecommerce teams a central place to handle customer conversations. Its AI tools, automation, knowledge base, and 200+ integrations help reduce repetitive work and connect support with platforms such as Shopify, Magento, WooCommerce, BigCommerce, and PrestaShop.

Key benefits

• Centralizes customer conversations in one inbox
• Combines ticketing, live chat, call center, and social support
• Automates repetitive requests with AI Agents
• Offers a knowledge base and customer portal
• Connects with popular ecommerce platforms

Pricing

1. Small Business
Annually: €8.60/agent/month
Includes ticketing, live chat, a knowledge base, a customer portal, and AI Agents.

2. Medium Business
Annually: €16.34/agent/month
Adds call center features, IVR, reports, agent ratings, SLA, and SSO.

3. Large Business
Annually: €28.38/agent/month
Adds social channels, audit logs, WhatsApp, Viber, Telegram, and X.

4. Enterprise
Annually: €39.56/agent/month
Adds dedicated account management, priority support, no branding, and advanced service options.

Best for

Ecommerce teams that want to manage customer support across multiple communication channels from one place.

8. Staffino: Ecommerce Customer Experience Software

Customer feedback is only useful when teams can turn it into action. Staffino combines surveys, AI analysis, review monitoring, and CX dashboards to uncover recurring problems across the customer journey.

Key benefits

• Collects requested and spontaneous customer feedback
• Builds and manages customer surveys
• Analyzes topics and sentiment with AI
• Monitors customer satisfaction and experience metrics
• Supports feedback responses and public review monitoring
• Provides dashboards for identifying CX trends and opportunities

Pricing

1. Growth
From €350/month
Includes surveys, dashboards, feedback collection, and platform support.

2. Pro
Custom pricing
Adds integrations, multiple campaigns, AI features, and custom dashboards.

3. Enterprise
Custom pricing
Adds advanced AI, website surveys, public review monitoring, and deeper integrations.

Best for

Growing online retailers and established brands that want to measure satisfaction, analyze feedback at scale, identify recurring issues, and improve the shopping experience across multiple touchpoints.

9. Yieldigo: Ecommerce Pricing Optimization Software

Yieldigo helps retailers make data-driven pricing decisions using AI, demand signals, price elasticity, margins, and commercial rules.

Instead of adjusting prices manually, teams can test different strategies, predict their impact, and optimize pricing at scale.

Key benefits

• Optimizes pricing with AI and demand data
• Tests pricing scenarios before changes go live
• Supports promotions, markdowns, and margin protection
• Manages pricing strategies across products, regions, and channels

Pricing

Yieldigo uses custom pricing based on the retailer’s needs and implementation scope.

Custom Plan
Pricing: Available on request
A demo is available for businesses evaluating the platform.

Best for

Mid-sized and large retailers with complex assortments that want to improve margins, automate pricing decisions, and manage pricing strategies at scale.

10. UXtweak: Ecommerce UX Research Software

Not every conversion problem is visible in analytics. UXtweak shows how real users navigate, search, and move through checkout, helping teams uncover friction that numbers alone may miss.

Usability tests, session recordings, and surveys then provide evidence for better UX decisions.

Key benefits

• Tests websites with real users
• Records screen, voice, and behavior
• Supports surveys, card sorting, and tree testing
• Identifies friction across the customer journey

Pricing

1. Free
Monthly: €0
Annually: €0
Includes 1 user license, 15 responses/month, and 1 active study.

2. Business
Monthly: €125/month
Annually: €92/month
Includes 50 responses/month, unlimited tasks, reports, and video exports.

3. Custom
Monthly: Individual pricing
Annually: Individual pricing
For larger teams that need advanced research, integrations, and custom limits.

Best for

Online retailers and UX teams that want to improve navigation, checkout, and conversion performance through real user research.

11. UltaHost: Ecommerce Hosting Software

A fast online store needs strong infrastructure. UltaHost provides managed ecommerce hosting focused on speed, security, and reliability.

It supports WooCommerce, Magento, and PrestaShop, with NVMe storage, SSL, backups, and protection tools.

As your traffic grows, you can scale from shared hosting to VPS or dedicated servers.

Key benefits

• Uses NVMe SSD storage for faster site performance
• Includes free SSL certificates, backups, and DDoS protection
• Supports WooCommerce, Magento, and PrestaShop
• Offers free website migration and 24/7 support
• Lets growing stores move from shared hosting to VPS or dedicated servers

Pricing

UltaHost offers several ecommerce hosting options depending on the performance and server resources your store needs.

Plan	Price
Shared Starter	€3.86/month
VPS Basic	€6.06/month
Power Plus	€41.57/month
Ulta-X1	€92.30/month

Best for

Online stores that need fast, secure, and scalable hosting, from smaller shops to growing ecommerce businesses with higher traffic.

12. WEXBO: Website & Ecommerce Store Builder

WEXBO gives businesses the tools to build and manage an online store without coding, with products, orders, payments, shipping, hosting, and store design handled in one platform. It also supports 200+ add-ons and features, 50+ XML feeds, 30+ payment gateways, and 30+ delivery services.

Key benefits

• Build and manage an e-shop without a developer
• Access 200+ built-in add-ons and features
• Connect payment gateways and delivery services
• Create XML feeds for product comparison channels
• Support multiple languages and currencies

Pricing

WEXBO offers ecommerce pricing plans with a 15-day free trial.

1. Web

€5/month with monthly billing, €4.50/month with annual billing, or €4/month with a 2-year plan.

2. E-shop

€20/month with monthly billing, €18/month with annual billing, or €16/month with a 2-year plan.

3. E-shop Premium

€50/month with monthly billing, €45/month with annual billing, or €40/month with a 2-year plan.

Prices exclude VAT. Annual plans save 10%, while 2-year plans save 20% compared with monthly billing.

Best for

Small and growing retailers looking for an all-in-one ecommerce solution to launch and manage their own online store.

13. Adobe: AI Design Tool

Adobe Express is an all-in-one creative platform for quickly creating social media posts, graphics, videos, and branded content. It’s especially useful for e-commerce businesses that need fast, professional product visuals and marketing assets.

Key benefits

• Create professional product and marketing content without design skills
• Use ready-made templates, stock assets, and AI tools
• Easily create logos, memes, videos, and promotional graphics
• Schedule and publish social media content
• Keep branding consistent with brand kits and team collaboration

Pricing

Adobe Express offers affordable plans for e-commerce content creation.

1. Free: Basic creation tools, limited AI credits and assets, plus cloud storage.

2. Premium: $9.99/month with premium templates, Adobe Stock, fonts, advanced editing, more AI credits, and social scheduling.

3. Teams: From $4.99/month per license for the first year, then $7.99/month, with team collaboration, brand management, shared assets, and admin controls.

Best for

Best for e-commerce businesses, marketers, social media managers, and teams that need an easy way to create, brand, and publish visual content.

Which ecommerce software is easiest for beginners?

The easiest ecommerce software for beginners should be intuitive, quick to set up, and backed by reliable customer support.

Simple integrations, useful automation, and pricing that can scale with your business also matter.

Expert tip: A LinkedIn ecommerce guide highlights ease of use, integrations, support, and scalability as key factors. The takeaway is simple: choose a tool that makes your work easier today without holding you back as you grow.

How much will ecommerce software cost?

Entry-level ecommerce software typically costs €20–€50 per month, while advanced platforms and specialized tools can reach several hundred euros. The price usually depends on features, users, order volume, and the level of automation you need.

Your total spend can also include integrations, add-ons, transaction fees, or hosting. That is why it is better to compare the overall value and time saved, not only the monthly subscription.

Real Example: How Koongo Helps Ecommerce Businesses Grow

In a real Koongo case study, Spanish fashion retailer Brands Democracy connected its Shopify store to Miinto through Koongo. Product and inventory data were updated every 30 minutes, while marketplace orders were synced back to Shopify for easier fulfillment.

The results were measurable: Miinto quickly generated 7% of total orders, while the average order value was 70% higher than the retailer’s previous average. Koongo also helped the company expand into the Netherlands, Denmark, and Sweden, with Brands Democracy aiming for Miinto to eventually represent 25% of its total business.

Conclusion

The best ecommerce software is not the one with the longest feature list. It is the one that saves time, removes friction, and supports the way your business wants to grow.

As your store expands, your software should make selling easier, not add another layer of complexity.

Ready to simplify multichannel selling? Start with Koongo and keep your products, inventory, and orders connected.

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