General instructions

Instructions below are intended for Koongo as a Service (KaaS) users only. If you are a Connector for Magento or Connector for Magento 2 please skip the first part of those instructions and follow only the Shareasale integration manual.

• First, you need to log in My Koongo. If you don't have yet an account with Koongo sign up for 30 days free trial. Here you can check the KaaS pricing for supported shopping platforms.
• Navigate to Stores → Add store. Here you can find supported shopping platforms instalation manuals.
• Follow the Shareasale integration manual below.

Data feed uploading

• Download generated Channel File from Channel List in My Koongo.
• Upload the file manually via your ShareASale account's Product Database Management menu option. You only have to do this the first time.
• Once that is done, you need to email ShareASale the following message:
• I have uploaded my first data feed file for your review. I would like to receive instructions on uploading the file via FTP upload. The server from which the file will be uploaded has an IP address of 95.168.200.122.
• You will receive an email with an FTP Username and Password. Enter those and set an update frequency in Koongo > Channel Detail. ShareASale now support up to hourly submissions.
• Navigate to Koongo > Channel List > channel for Shareasale and set the FTP account.
• Run a submission to test that the settings are working correctly.

Professional channel setup

For professional channel setup, you can purchase the Channel setup service in Koongo store. Need more details? Please contact us at support@koongo.com.

Support contact

If you have any questions or need any assistance please contact us at support@koongo.com.